File
20240410_SERV_grievance.pdf
officio: www.whistleblowing.admin.ch. The SFAO treats all reports received confidentially. Reports can also be submitted anonymously. The matters relevant to reporting include, for example: - Bribery - Fraud [...] to the competent law enforcement authorities or to SERV’s Board of Directors. SERV employees can also submit a report to their line manager, Compliance or the Human Resources department. b) Reporting [...] Other irregularities can be reported to SERV's external reporting office / person of trust. The latter also accepts reports of criminal offences pursuant to a) above and forwards them to the SFAO, if appropriate
Page
Legal matters/Data protection declaration
We may also process personal data that we receive in connection with our general information services, training courses and other events (including client acquisition, marketing, etc.). We may also obtain [...] or, in very general terms, when we provide services or carry out any other activities for you. We also inform you about the rights of persons whose data we process. Individual or additional activities [...] the data protection requirements for federal bodies. Foreign data protection legislation may however also apply, in particular the European Union (EU General Data Protection Regulation, GDPR). 2. Data protection
https://www.serv-ch.com/en/legal-matters/data-protection-declaration/
SERV defines del credere risk (also called commercial risk) as the risk that the buyer or guarantor will be unable or unwilling to pay. SERV insures the del credere risk of public- and private-sector buyers [...] documents triggering payment are not prepared or included despite being required by the contract. SERV also provides Working Capital Insurance and Counter Guarantees to protect financial institutions from payment
To the detail page
Glossar
Pathfinding Strategy
exporters are strong. In collaboration with other funding vehicles and industry associations, SERV also puts Swiss SMEs in touch with general contractors through its network. Swiss companies thereby have [...] considered for projects they are working on. At the same time, the assessments carried out by SERV also give Swiss companies the assurance that projects are being implemented in line with international
To the detail page
Page
Swiss goods and services for a major infrastructure project in Türkiye
Swiss Export Risk Insurance SERV was also involved in this large project worth EUR 1.5 billion. This benefited not only the Turkish EPC contractor (EPC), but also Swiss exporters. A sales channel for Swiss [...] company, SSB Sauerwein & Schäfer Bau AG (SSB) and staffed it with experienced project managers. It also had to meet Swiss value-added requirements. To this end, SSB involved well-known Swiss companies as [...] explains: “Switzerland has a large number of strong suppliers in various infrastructure sectors and has also demonstrated that it can complete large infrastructure projects on time and to a high standard.” A
https://www.serv-ch.com/en/services/success-stories/swiss-goods-and-services-for-a-major-infrastructure-project-in-tuerkiye/
Page
SERV | Del credere risk: analysis and management for companies
granting of a guarantee by a third party (e.g. a parent company) may also help to minimise the risks. In that case, guarantees must also be enforceable by a company’s credit management team if a claim arises [...] different jurisdictions. 3. Adjusting the payment terms The payment terms in the purchase contract can also be structured in a way that helps to reduce del credere risk . For example, if there is a high risk [...] some of the agreed-upon fee. Agreeing on shorter payment deadlines or discounts for early payment may also incentivise buyers to meet their payment obligations on time. 4. Taking out credit insurance Another
https://www.serv-ch.com/en/del-credere-risk-analysis-and-management-for-companies/
For school pupils and students Besides wanting to meet our own need for talented professionals, we also want to nurture and inspire the next generation. Contact us and start your career at SERV! For school [...] school pupils, we offer commercial apprenticeships with first-class training conditions. We are also happy to offer dedicated students practical support with academic work in the world of international trade
https://www.serv-ch.com/en/career/job-vacancies/
Page
Swiss Participation in a Pioneering Project in the Egypt’s Textile Industry
Textile Machinery Europe AG and Uster Technologies AG are also participating in the project. In addition to providing the insurance, SERV also supported the project in an advisory capacity. Its representatives [...] totally refurbishing its textile factories, a process in which the Swiss textile machinery industry is also playing a part. SERV is supporting the project with complex ECA cover, its expertise and its presence [...] mills with state-of-the-art technologies. The machines are designed to reduce energy consumption while also increasing production. Processing the cotton locally adds value and creates skilled jobs in the country
https://www.serv-ch.com/en/services/success-stories/swiss-participation-in-a-pioneering-project-to-refurbish-egypts-textile-industry/
Page
How an SME in French-Speaking Switzerland manages to hold its own on the Market
components, and rising commodity prices are putting margins under pressure. As a Swiss company, it is also in the upper price segment. THE Machines makes up for this with its high-quality products and attractive [...] of irrigation pipes with drippers and multilayer pipes for a range of applications. THE Machines is also a pioneer in the welding of tubes in the micromillimetre range and alloys that are difficult to machine [...] probably have to turn down some orders if we didn’t have it,” Jehona Gaçaferi says. SERV’s support also allows the company to enter risky markets and offer its buyers multi-year payment periods at low interest
https://www.serv-ch.com/en/services/success-stories/how-an-sme-in-french-speaking-switzerland-manages-to-hold-its-own-on-the-market/
Page
Product details contract bond insurance
Product details contract bond insurance Details Also insurable are indirect contract bonds issued in favour of a guarantor. Commission and fees of the guarantor arising in connection with a contract bond [...] abroad, as a result of an impairment of international payment transactions or due to force majeure and also the unfair calling of the contract bond. Insurable risks Political risk Buyer’s commercial risk Transfer
https://www.serv-ch.com/en/services/for-swiss-exporters/contract-bond-insurance/product-details-contract-bond-insurance/