SERV gives high priority to human rights, social issues and the environment when assessing insurance applications. It also takes into account the relevant international requirements and the overriding principles of Swiss foreign policy (Art. 6 para. 2 SERVG). They include the peaceful co-existence of nations, respect for human rights, promotion of democracy, conservation of natural resources, alleviation of global poverty and the protection of Swiss business interests abroad. Given the diversity of the principles, assessing transactions often involves a complex trade-off between commercial interests and public concerns.

Assessments are based on the following standards and guidelines: local standards of the destination country, the OECD's Common Approaches for Officially Supported Export Credits and Environmental and Social Due Diligence, the anticorruption guidelines and the OECD guidelines to promote sustainable lending to low-income countries, the “IFC Performance Standards”, the “World Bank Safeguard Policies” and the “Environmental Health and Safety Guidelines” published by the International Finance Corporation (IFC). When assessing its transactions, SERV also takes into account the requirements of the “UN Guiding Principles on Business and Human Rights” and the “OECD Guidelines for Multinational Enterprises”. Complaints regarding human rights aspects relevant to a project can be submitted to an independent body under this link.

SERV supports Swiss exporters’ involvement in renewable energy, climate protection and water projects by offering special terms on the basis of OECD agreements. These may include credit periods of up to 18 years with flexible repayment terms to provide feasible project financing.